Verifying Your neo345 Account Identity
Identity verification protects your account balance the same way a bank protects your checking account. We ask for it once — typically before your first withdrawal or when your account activity triggers a routine review. What you'll need: a government-issued photo ID such as a driver's license or passport, and confirmation that your address matches the one on your account. Upload both
documents directly in the account settings panel. Our team reviews submissions and confirms approval by email. Completing verification also unlocks the full payout range for PayPal, Venmo and Play+ on your account.
- Upload a photo ID — A driver's license or US passport works. Photograph both sides clearly and upload through the verification panel in your account settings.
- Confirm your address — A recent utility bill or bank statement showing your name and address is accepted. The address must match what's on your account.
- Wait for email confirmation — Our team reviews documents and sends a confirmation email when your account is cleared. Most reviews are completed during business hours.
- Access your full payout options — Once verified, your PayPal, Venmo and Play+ withdrawal limits open to the full range available for your account tier.